How we Conduct a Review of an Online Casino
With all the rights reserved, CasinoCaptain aims to always offer the best casino reviews available on the internet.
The journey is may always be fun, but tricky and long at the same time as there is plenty of ground to cover. There are plenty of aspects to take under consideration and in all fairness, we’ve been burned on the way a few times by bad if not terrible online casinos. We don’t want that to happen to our fellow Aussie players.
Below, you’ll find our casino review process and the questions we ask ourselves once reviewing the casino.
- Does the online casino accept Australian players? As you may know, most of the casinos are GEO specific and do not accept players from all ends of the world. We make sure that All real money casinos that you find here accept Australian players.
- Casino Game Library – The casino game library is crucial for the overall gaming experience. We want the casino operators to provide everything from pokies, video poker to live dealer games.
- Any free spins or cash prizes for new players? There are plenty of casino options, so why not look for a free bonus upon signup?
- What payment methods are available? Ideally, the casino should include all banking methods that Aussie players are used to. We’ll speak more about that further down in the article.
- What is the deposit bonus offer for Australian players? The overall bonus packages are obviously being taken into consideration. Match bonus? What are the wagering requirements? We look at the whole picture and provide our readers with the details.
- How is the design and navigation of the website? For that perfect gaming experience, you want the games and layout to presented in a good way, both on desktop and mobile.
- Is the casino site mobile friendly? If not, we do not even consider to write a review to be fair.
- Is the site secure and licensed? Last but not least, security is crucial. All real money online casino reviews that we conduct are of safe and regulated gambling sites.
Looking Into The Security of a Casino Site
One of the main aspects we look at in our reviews is the security implemented. That is because it’s always essential for players to be able to play in a safe environment.
We take a look at the protocols in place to prevent third party access to player data. This includes SSL encryption and firewalls.
Licensing is as important. In order to operate, any given online casino needs to conduct a gambling license from the right authorities.
Casino Payment Options
Another of the very first parameters to look at when reviewing a casino is the payment options provided. Players need to know that there many are transferred safely and securely and won’t be subject to fraud.
With this in mind, we only recommend casinos that use well known, respected payment options. These providers must all have strict security protocols in place to ensure your money transferred in a timely fashion. It is something we cover in all casino reviews.
These options can vary across a wide range of different payment times though including card, bank transfers, instant payment and eWallets. It’s important to have these options available so that players can choose the method that suits them.
Deposit Bonus to be Claimed
Many casino sites make sure new players receive free spins and a deposit bonus to give the best experience when joining a new brand. In our reviews, you can read about how to use them to your advantage.
Many bonuses can be used when playing slots, but some will also be applicable for table games. To play casino games using bonuses is the key to the ultimate gambling experience. Online gaming gets a new addition when using bonuses and promotions.
The top offers to play slots and top casino games are found in our casino reviews. Make sure to check them out prior to making your decision. We even check bonuses of casinos that are yet to be launched and post them here on the site for our readers.
Why Trust Our Casino Reviews?
Sam Evans has over the years gained a reputation as an online gaming authority. As a freelance writer and website creator, he has browsed the Internet for casino-related content for decades.
When Sam and the rest of the CasinoCaptain team review casinos, we do it anonymously – and we’ve done it ever since the early 2000s. You can read more about our journey in our about us page.
Game Selection in our Reviews
An essential aspect before you start to play is the games and software providers that are on offer. Everyone enjoys something different, and we try to include something for everybody here at Casino Captain.
First, we take a look to see if the selection of games is a diverse one. Some sites might offer mostly pokies, but the top operators will provide plenty of more games. It’s always nice to be able to access several different casino games online.
For instance, we look to see whether casinos offer slots as well as a range of different virtual games such as blackjack, roulette and even video poker.
We also check out if there is a live casino. NetEnt has for a long time been one of the software providers, that accepts Australian players, catering the best payouts and highest win amounts.
Pros and Cons in a Casino Review
Examples of Casino Pros 👌
- Licensed with recognised jurisdictions
- 24/7 support
- Bonuses available
- Range of banking options
Examples of Casino Cons 👎
- Slow withdrawal times
- Fees on deposits
- Limited number of games
- No 24/7 support
Customer Support Reviews
Customer support is one of those features that is overlooked in online casino reviews. Support is necessary for players even if the casino appears to run smoothly because there are days when it might not.
Excellent customer support should offer players a range of different methods to use to get in contact. It can include email, telephone, online forms, and of course, live chat, the latter being the preferred option.
The support should also be widely available. The best help is open every day, 24 hours a day. Less than that and it can be hard for players to get in touch with someone to have an issue fixed quickly.
Banking Options Reviewed
It’s also important to have a range of different banking options available to online casino players. Bitcoin, Mastercard, Visa and Neteller, Paypal, Poli and Echeck are among the most popular methods to use for deposit bonuses since the beginning of this century.
Every player has different preferences, so by giving a comprehensive selection, players can make the choice that suits their needs. Not only should casinos have a range of different payment options, but these options should be from well-known providers.
It is because the payment methods need to be trustworthy, and follow through with transactions in a timely fashion. With all this in mind, we only offer reviews for casinos that have durable payment options that are recognised on a global level.
We also suggest those that have a strong banking selection so players can choose their preferred option based on our online casino reviews and their ratings.
When it comes to making a deposit, we check out whether the process is easy, if there are a right amount of options and how fast they occur. We also check to see if there are any deposit fees and include that in all casino reviews.
Withdrawals take longer at all casinos, so we look to see which ones offer the fastest withdrawals, what the limits are, and whether you need to go through player verification before making any withdrawals to your account.
In this day and age, on-the-go access is essential. With this in mind, we take a look to see if they have an optimised mobile browser site, or whether there is a dedicated casino app that players can use. You can use both free spins or play with real money at various at the top online casinos.
Both Android and IOS users can today fill the void of COVID-19 closed real-life casinos and enjoy one of the best creation from the dot com era. Reports on UK Gambling says that more people than every deposit and play slots and table games online since March 2020. Take help from our online casino reviews to find the top casinos available.
As we wrote above; online gambling and casino games are available at the top online outlets. Our online casino reviews try to cover everything from software providers, free spins and the welcome bonus available at the online casinos.
Online gambling has never been easier, and whether you prefer to play with real money to use a deposit bonus or play for free, we aim to give you the best online casino review.
The Best Casino Reviews – By Casino Captain
Casinos offer many games and options to deposit. We have covered a lot of what the accepted casinos provide on this page. So what makes Casino Captain more likely to conduct a better casino review compared to other sites rating the very best operators?
On our site, we want to give a clear overview of these important factors:
- Deposit bonus offered to customers
- Free Spins available at sign-up
- Live casino games offered
- How easy is it to play at the best online casinos?
- Are slots the best games or are there better options?
- How can I easy deposit to start playing?
What it Takes for a Top Rating in our Reviews
After looking at the things mentioned above, we write and publish a review for you to find out all the information needed about the casino in our review. If an online casino offers players a welcome bonus, free spins, live casino, a variety of games, the casino review is likely to be one of the best.
Together with the review, you can also find some quick facts, including the welcome offer, game providers, payment options and much more. Players should read through the guidelines before they deposit and start playing slots or live casino. Many online casino reviews will also point out that there are more games available for the players.
The rating we put on the casino is subjective from the eyes of Casino Captain and our chief editor and expert Sam Evans. It also takes the general feel of the website into consideration. Read them carefully before you deposit and play with real money at any of the casino games available.